Relevance verified: 2026-04-09
Introduction
This Privacy Policy explains how Haz Casino, operated through the official website haz-casino-canada.com, handles the personal information of users located in Canada. By accessing or using the Haz Casino platform, you acknowledge that you have read and understood the terms outlined in this document. If you do not agree with any part of this Privacy Policy, you should discontinue use of the website and its services immediately.
Haz Casino is committed to protecting the privacy and confidentiality of all personal data submitted by its users. This policy has been prepared in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as applicable provincial privacy legislation including the Alberta Personal Information Protection Act (PIPA), British Columbia’s Personal Information Protection Act (PIPA BC), and Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25). Haz Casino operates under Curacao gaming licence number 8048/JAZ2014-037.
Definitions
For the purposes of this Privacy Policy, “personal information” refers to any data about an identifiable individual, including but not limited to your name, date of birth, residential address, email address, telephone number, financial details, IP address, device identifiers, and gaming activity records. “Processing” covers any operation performed on personal information, whether automated or manual, such as collection, recording, storage, retrieval, use, disclosure, or deletion. “We,” “us,” and “our” refer to Haz Casino and its operators. “You” and “your” refer to any individual who accesses or uses the haz-casino-canada.com website or any related services.
Information We Collect
Haz Casino collects personal information through several methods depending on how you interact with our platform.
When you register an account, we collect your full name, date of birth, email address, phone number, residential address, and your chosen login credentials. This information is necessary to create and maintain your player account and to verify that you meet the legal age requirement for online gambling in Canada.
When you make deposits or request withdrawals, we collect financial information such as credit or debit card numbers (Visa, Mastercard), Interac transaction details, e-wallet account information (Skrill, Neteller), cryptocurrency wallet addresses (Bitcoin, Ethereum, Litecoin, Tether USDT), and Apple Pay or Google Pay transaction references. This data is required to process your transactions securely.
During the Know Your Customer (KYC) verification process, we may ask you to provide a government-issued photo ID (passport, driver’s licence, or provincial ID card) and a recent utility bill or bank statement as proof of address. In certain cases, we may also request a selfie or photograph holding your ID for identity confirmation purposes.
We automatically collect technical data when you visit haz-casino-canada.com. This includes your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, time spent on pages, and clickstream data. Cookies and similar tracking technologies are used to gather this information, as described in our separate Cookie Policy available at https://haz-casino-canada.com/cookie-policy/.
We also collect information related to your gaming activity, including games played, bet amounts, win and loss records, bonus usage, session duration, and responsible gambling settings you have activated.
If you contact our support team via live chat or email at [email protected], we retain records of those communications along with any personal details you provide during the exchange.
Legal Basis and Purpose of Processing
Haz Casino processes your personal information for the following purposes and on the following legal grounds.
Account creation and management relies on the contractual necessity of providing you with the services you have requested. Without the information collected during registration, we cannot offer you access to games, bonuses, or financial transactions on the platform.
Identity verification and KYC compliance is a legal obligation. As a licensed online casino, Haz Casino is required by anti-money laundering (AML) regulations and the terms of its Curacao gaming licence to verify the identity and age of every player before processing withdrawals.
Payment processing is carried out under contractual necessity. We need your financial details to execute deposits and withdrawals in Canadian dollars or cryptocurrency.
Fraud prevention and security represent both a legal obligation and a legitimate interest. Haz Casino monitors transactions and account activity to detect suspicious behaviour, prevent fraudulent use of the platform, and protect both the company and its users from financial harm.
Marketing communications are sent only with your explicit consent. You may receive promotional emails about bonuses, free spins, tournaments, and other offers available at Haz Casino. You can withdraw your consent at any time by using the unsubscribe link in any marketing email or by contacting [email protected].
Responsible gambling measures are both a legal obligation and a core part of our duty of care. We use your account data to monitor gambling patterns and intervene when necessary, offering tools such as deposit limits, session time reminders, cooling-off periods, and self-exclusion options as outlined on our Responsible Gambling page at https://haz-casino-canada.com/responsible-gambling/.
Website optimization and analytics are based on legitimate interest. We use aggregated and anonymized data to improve the performance, usability, and content of haz-casino-canada.com.
Consent
In accordance with PIPEDA, Haz Casino obtains your consent before collecting, using, or disclosing your personal information, except in circumstances where the law permits or requires action without consent. By creating an account on haz-casino-canada.com, you provide express consent for the collection and processing of the personal information described in this policy.
You have the right to withdraw your consent at any time, subject to legal and contractual restrictions. Withdrawing consent for certain types of data processing may result in the inability to continue using some or all of the services offered by Haz Casino. For instance, withdrawing consent for identity verification processing will prevent us from maintaining an active account on your behalf.
To withdraw your consent, contact our support team at [email protected] or call +1 604-555-0199.
Data Sharing and Third-Party Disclosure
Haz Casino does not sell your personal information to third parties. We may share your data with the following categories of recipients, and only to the extent necessary for the stated purposes.
Payment processors and financial institutions receive your transaction data to facilitate deposits and withdrawals. These include card networks (Visa, Mastercard), Interac, e-wallet providers (Skrill, Neteller), and cryptocurrency payment gateways.
Game providers such as Play’n GO, Evolution, Playtech Live, PG Soft, Spribe, BGAMING, Evoplay, Ezugi, 3 Oaks Gaming, SmartSoft, and others featured on the platform may receive limited account information necessary for delivering their games and tracking game results.
KYC and identity verification service providers process your identification documents on our behalf to verify your identity and age.
Regulatory and law enforcement authorities may receive your personal information if required by law, a court order, or in response to a lawful request from a government body. We also share information with the Curacao Gaming Authority as part of our licensing obligations.
IT and hosting service providers assist with the maintenance, security, and operation of haz-casino-canada.com. These providers are contractually bound to protect your data and may only use it for the purposes specified by Haz Casino.
Professional advisors, including legal counsel and auditors, may access personal information in connection with legal proceedings, regulatory audits, or corporate transactions.
All third parties that receive personal information from Haz Casino are required to maintain appropriate safeguards in line with PIPEDA and other applicable data protection standards.
International Data Transfers
As Haz Casino operates under a Curacao gaming licence, some of your personal information may be transferred to and processed in jurisdictions outside of Canada. When such transfers occur, Haz Casino takes reasonable steps to ensure that your data receives a comparable level of protection to that provided under Canadian privacy law. These steps include the use of contractual clauses, data processing agreements, and assessments of the data protection framework in the receiving jurisdiction.
By using haz-casino-canada.com, you acknowledge and consent to the transfer of your personal information to jurisdictions that may have different privacy standards than those applicable in Canada.
Data Security
Haz Casino takes the security of your personal information seriously. We employ a range of technical and organizational measures to protect your data against unauthorized access, loss, misuse, alteration, or disclosure.
All data transmitted between your browser and haz-casino-canada.com is encrypted using Secure Socket Layer (SSL) technology. Financial transactions are processed through PCI DSS-compliant payment systems. Access to personal data within our organization is restricted to authorized personnel on a need-to-know basis. We maintain firewalls, intrusion detection systems, and regular security audits to identify and address potential vulnerabilities. Account passwords are stored using one-way hashing algorithms and are never visible to our staff.
While we implement strong security practices, no method of electronic transmission or storage is completely secure. Haz Casino cannot guarantee absolute security but will notify affected users and the relevant regulatory authorities in the event of a data breach, in accordance with PIPEDA and applicable provincial breach notification requirements.
Data Retention
Haz Casino retains your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. The specific retention periods are as follows.
Account and identity verification data is retained for the duration of your active account and for a minimum of five years after account closure, as required by anti-money laundering regulations.
Transaction records and financial data are retained for a minimum of seven years after the date of the transaction to comply with financial record-keeping obligations.
Marketing consent records are retained for as long as your consent remains active, plus a reasonable period thereafter to demonstrate compliance.
Support communication records are retained for a minimum of three years following the date of the last interaction.
Technical and analytics data collected through cookies is retained in accordance with the retention periods specified in our Cookie Policy at https://haz-casino-canada.com/cookie-policy/.
When your personal information is no longer required, it is securely deleted or anonymized so that it can no longer be linked to you.
Your Rights Under Canadian Privacy Law
Under PIPEDA and applicable provincial legislation, you have the following rights regarding your personal information held by Haz Casino.
You have the right to access your personal information. You may request a copy of the personal data we hold about you, along with information about how it has been used and to whom it has been disclosed.
You have the right to correction. If any of your personal information is inaccurate or incomplete, you may request that we update or correct it.
You have the right to withdraw consent. As described above, you may withdraw your consent for certain types of data processing at any time, subject to legal restrictions.
You have the right to file a complaint. If you believe that Haz Casino has not handled your personal information in accordance with PIPEDA, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC). Residents of Alberta, British Columbia, or Quebec may also contact their respective provincial privacy commissioner.
You have the right to challenge compliance. You may challenge Haz Casino’s compliance with PIPEDA by contacting our Privacy Officer.
To exercise any of these rights, please contact us using the details provided in the Contact Information section below. We will respond to your request within 30 days, as required by law. In certain circumstances, we may need to verify your identity before processing your request.
Responsible Gambling and Privacy
Haz Casino uses personal data in connection with its responsible gambling programme to protect vulnerable players. This includes monitoring account activity for signs of problem gambling, administering self-exclusion requests, enforcing deposit and loss limits, and sharing relevant information with self-exclusion registries where legally required.
If you activate any responsible gambling tool through your account, the associated data is handled with particular care and is only accessible to trained staff members responsible for player protection. For more information about our responsible gambling tools and resources, visit https://haz-casino-canada.com/responsible-gambling/.
Children’s Privacy
Haz Casino does not knowingly collect or process personal information from individuals under the age of 19 (or the applicable age of majority in your province or territory of residence). Online gambling is strictly prohibited for minors across Canada. If we discover that a minor has registered an account, we will immediately close the account, void any transactions, and delete all associated personal information.
If you believe that a minor has created an account on haz-casino-canada.com, please contact us immediately at [email protected].
Changes to This Privacy Policy
Haz Casino reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page at https://haz-casino-canada.com/privacy-policy/. Where material changes are made, we will notify registered users by email or through a prominent notice on the website. Your continued use of haz-casino-canada.com after any changes take effect constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this page periodically to stay informed about how we handle your personal information.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or the way Haz Casino handles your personal information, you may contact us through any of the following channels.
Email: [email protected]
Phone: +1 604-555-0199
Mailing Address: CF Toronto Eaton Centre, 220 Yonge Street, Suite 110, Toronto, ON M5B 2H1
Live Chat: Available 24/7 through the haz-casino-canada.com website.
If you are not satisfied with our response to your privacy concern, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.