Relevance verified: 2026-06-24
Terms and Conditions of Haz Casino
By accessing or using the Haz Casino website at https://haz-casino-canada.com/, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these Terms, you must refrain from using the Site and its services. These Terms constitute a legally binding agreement between you (“the Player,” “User,” or “you”) and the operator of Haz Casino.
Haz Casino is operated under Curacao gaming licence number 8048/JAZ2014-037. The platform is designed to serve Canadian players and supports Canadian dollars (CAD) as a primary currency for deposits, gameplay, and withdrawals.
1. Definitions
Throughout these Terms and Conditions, the following definitions apply. “Account” refers to the personal user profile created upon registration at Haz Casino. “Services” refers to all gaming products, features, promotional offers, and functionalities available through the Site. “Bonus” or “Promotional Offer” refers to any incentive, including but not limited to welcome bonuses, free spins, reload bonuses, cashback, and loyalty rewards. “Restricted Territory” means any jurisdiction where online gambling is expressly prohibited under local legislation.
2. Eligibility and Account Registration
2.1. To create an account and use the Services, you must be at least nineteen (19) years of age in provinces where 19 is the legal gambling age (British Columbia, New Brunswick, Newfoundland and Labrador, Nova Scotia, Northwest Territories, Nunavut, Ontario, Prince Edward Island, Saskatchewan, and Yukon), or at least eighteen (18) years of age in Alberta, Manitoba, and Quebec. It is your sole responsibility to determine whether online gambling is lawful in your province or territory of residence.
2.2. Each individual is permitted to hold only one (1) active account with Haz Casino. The creation of multiple accounts by the same person, household, IP address, shared computer, or shared payment method is strictly prohibited. If duplicate or fraudulent accounts are identified, Haz Casino reserves the right to close all associated accounts, void any pending bets, and confiscate any balances, including winnings derived from bonus funds.
2.3. During the registration process, you must provide accurate, current, and complete personal information, including your full legal name, date of birth, residential address, email address, and phone number. Providing false, misleading, or incomplete information constitutes a breach of these Terms and may result in immediate account closure.
2.4. You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Any activity that occurs under your account is your responsibility. You must notify Haz Casino immediately at [email protected] if you suspect unauthorized access to your account.
3. Identity Verification (KYC)
3.1. Haz Casino is committed to full compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. You may be required to submit identity verification documents at any time, including but not limited to before processing your first withdrawal.
3.2. Acceptable verification documents include a government-issued photo ID (passport, driver’s licence, or provincial ID card), a recent utility bill or bank statement (issued within the last three months) as proof of address, and proof of ownership of the payment method used for deposits.
3.3. Haz Casino aims to complete the verification process within 24 to 72 hours of receiving all required documents. Incomplete or unclear submissions may result in delays. If verification cannot be completed satisfactorily, Haz Casino reserves the right to restrict or close the account.
3.4. Failure to comply with a verification request within fourteen (14) days of the initial request may result in account suspension and forfeiture of any remaining balance or pending withdrawals.
4. Deposits and Payment Methods
4.1. Haz Casino accepts deposits via a variety of payment methods available to Canadian players, including Visa, Mastercard, Interac, bank transfers, e-wallets (Skrill, Neteller), Apple Pay, Google Pay, and cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), and Tether (USDT).
4.2. The minimum deposit amount is C$20, unless otherwise stated for a particular payment method or promotional offer. Maximum deposit limits may vary depending on the payment method and your account verification status.
4.3. You may only deposit funds using a payment method that is registered in your own name. Deposits made using third-party accounts, stolen financial instruments, or any other unauthorized source will be reversed, and your account may be permanently closed.
4.4. Haz Casino does not charge fees on deposits. However, your bank, payment processor, or cryptocurrency network may apply its own transaction fees, for which Haz Casino bears no responsibility.
4.5. Deposits are typically processed instantly. In rare cases, processing delays may occur due to technical issues, payment provider maintenance, or fraud prevention checks.
5. Withdrawals
5.1. You may request a withdrawal of your available real-money balance at any time, subject to these Terms and the completion of any applicable identity verification procedures.
5.2. Withdrawal processing times depend on the selected payment method. Cryptocurrency withdrawals are generally completed within a few hours. E-wallet withdrawals (Skrill, Neteller) are typically processed within 24 to 48 hours. Bank transfers and card withdrawals may take up to three (3) business days.
5.3. Haz Casino reserves the right to process withdrawals using the same payment method that was used for the most recent deposit, where technically feasible.
5.4. Minimum and maximum withdrawal limits apply and may vary based on your account level, VIP status, and the chosen payment method. Specific limits are available in the cashier section of your account.
5.5. Haz Casino does not charge withdrawal fees. Any fees applied by the receiving bank or payment provider are the responsibility of the Player.
5.6. If your account shows no deposit activity and you attempt to withdraw funds that were obtained exclusively through no-deposit bonuses, additional wagering requirements or withdrawal caps may apply, as outlined in the specific bonus terms.
6. Bonus Terms and Promotional Offers
6.1. Haz Casino may offer various bonuses and promotions to both new and existing players. Each promotional offer is governed by its own specific terms and conditions, which are published alongside the offer. In the event of a conflict between the specific bonus terms and these general Terms, the specific bonus terms will prevail.
6.2. Unless otherwise stated, all bonuses carry a wagering requirement that must be fulfilled before any associated winnings can be withdrawn. The wagering requirement specifies the number of times the bonus amount (or the bonus plus the deposit, depending on the offer) must be wagered.
6.3. Not all games contribute equally toward meeting wagering requirements. Slots generally contribute 100%, while table games, live dealer games, and certain other game categories may contribute at a reduced rate or not at all. Contribution percentages are specified in the individual bonus terms.
6.4. Bonuses have an expiry period. If the wagering requirements are not met within the specified timeframe, the bonus and any winnings derived from it will be forfeited.
6.5. Maximum bet limits apply while an active bonus is in your account. Placing bets that exceed the stated maximum bet limit during active bonus play may result in the forfeiture of the bonus and related winnings.
6.6. Haz Casino reserves the right to revoke any bonus or promotional offer at its sole discretion if it determines that the Player has engaged in abusive or fraudulent bonus activity. This includes, but is not limited to, creating multiple accounts to claim the same offer, using irregular betting patterns designed solely to satisfy wagering requirements, or colluding with other players.
6.7. Promotional offers are intended for recreational players. Haz Casino reserves the right to exclude certain players or groups of players from specific promotions without prior notice.
7. Games and Software
7.1. Haz Casino provides access to games developed by reputable third-party software providers, including but not limited to Play’n GO, Evolution Gaming, Playtech Live, Pragmatic Play, PG Soft, BGAMING, Evoplay, Ezugi, Spribe, 3 Oaks Gaming, SmartSoft, Turbo Games, OnlyPlay, Barbara Bang, and VoltEnt.
7.2. All games available on the Site use certified Random Number Generators (RNGs) to produce fair and unpredictable outcomes. Game results are independently tested and audited by authorized testing agencies to confirm compliance with fairness standards.
7.3. In the event of a system malfunction or technical error during gameplay, any bets placed during the affected period may be declared void. Haz Casino will make reasonable efforts to resolve disputes arising from such issues, but the Player acknowledges that system errors can occur and that Haz Casino’s decision on the matter will be final.
7.4. You agree not to use any software, device, algorithm, or strategy designed to gain an unfair advantage over the casino or other players. The use of bots, automated systems, or any form of artificial intelligence to play games is strictly prohibited.
7.5. Game rules, paytables, and return-to-player (RTP) percentages are available within each individual game. It is your responsibility to familiarize yourself with the rules of any game before placing real-money bets.
8. Responsible Gambling
8.1. Haz Casino is committed to promoting responsible gambling and providing a safe gaming environment for all Canadian players. Gambling should be treated as entertainment, not as a source of income or a way to recover financial losses.
8.2. Haz Casino provides a range of responsible gambling tools that players can activate at any time through their account settings. These tools include deposit limits (daily, weekly, and monthly), session time reminders, loss limits, wagering limits, cooling-off periods, and self-exclusion options.
8.3. If you choose to self-exclude, your account will be closed for the duration you select, and you will not be able to access the Site or create a new account during that period. Self-exclusion requests cannot be reversed before the chosen period has expired.
8.4. If you feel that your gambling habits are becoming problematic, we encourage you to seek support from professional organizations such as Gambling Therapy (www.gamblingtherapy.org), the Responsible Gambling Council of Canada (www.responsiblegambling.org), or ConnexOntario (www.connexontario.ca). You may also contact our support team at [email protected] for immediate assistance with self-exclusion or account restrictions.
8.5. Haz Casino does not permit individuals under the legal gambling age to create accounts or participate in any form of real-money gaming. Age verification is conducted during the registration and KYC processes, and any account found to belong to an underage individual will be closed immediately, with all funds returned minus any winnings.
9. Prohibited Activities
9.1. You agree not to use the Site or Services for any unlawful purpose or in any manner that violates these Terms. Prohibited activities include, but are not limited to, the following.
9.2. Money laundering, terrorist financing, or any other financial crime. Haz Casino actively monitors transactions for suspicious activity and will report any such activity to the relevant authorities, in accordance with applicable AML regulations.
9.3. Using the Site from a Restricted Territory where online gambling is prohibited by law. It is your responsibility to ensure that your participation is lawful in your jurisdiction.
9.4. Attempting to reverse-engineer, decompile, or otherwise interfere with the software, security protocols, or technical infrastructure of the Site.
9.5. Engaging in collusion, fraud, or any form of cheating, whether individually or in coordination with other players.
9.6. Exploiting technical errors, bugs, or loopholes in the Site or its games for personal gain. Any winnings obtained through the exploitation of a software error may be voided.
9.7. Transferring funds between player accounts, selling or purchasing accounts, or allowing another person to use your account.
10. Intellectual Property
10.1. All content on the Haz Casino website, including but not limited to text, graphics, logos, images, audio clips, software, and the overall design and layout of the Site, is the property of Haz Casino or its licensors and is protected by Canadian and international copyright, trademark, and intellectual property laws.
10.2. You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the Site for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Site without prior written consent from Haz Casino.
11. Limitation of Liability
11.1. Haz Casino provides its Services on an “as is” and “as available” basis. While we take all reasonable steps to maintain the quality and reliability of the Site, we do not warrant that the Services will be uninterrupted, error-free, or free from viruses or other harmful components.
11.2. To the maximum extent permitted by law, Haz Casino, its directors, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Site or its Services.
11.3. In no event shall Haz Casino’s total aggregate liability to you for all claims arising from your use of the Site exceed the total amount of deposits made by you during the twelve (12) months immediately preceding the claim.
11.4. Haz Casino is not responsible for any losses incurred as a result of internet connectivity issues, device failures, power outages, or any other circumstances beyond our reasonable control.
12. Privacy and Data Protection
12.1. Haz Casino collects, processes, and stores personal data in accordance with its Privacy Policy, available at https://haz-casino-canada.com/privacy-policy/. By agreeing to these Terms, you also acknowledge and accept the practices described in the Privacy Policy.
12.2. We employ industry-standard SSL encryption technology and other security measures to protect your personal and financial information from unauthorized access, disclosure, or misuse.
12.3. Haz Casino may share your personal data with third parties as necessary for the operation of the Services, including payment processors, identity verification providers, game software suppliers, and regulatory authorities, as outlined in the Privacy Policy.
12.4. By using the Site, you consent to the collection and processing of your data as described in the Privacy Policy and in compliance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
13. Account Suspension and Closure
13.1. Haz Casino reserves the right to suspend, restrict, or permanently close your account at any time, with or without prior notice, if we have reasonable grounds to believe that you have breached any provision of these Terms, engaged in fraudulent or illegal activity, or if required by law or regulatory order.
13.2. Upon account closure initiated by Haz Casino for cause, any outstanding balances may be forfeited, subject to our review of the circumstances. If the closure is not due to a breach of Terms by the Player, any remaining withdrawable balance will be returned to the Player through an available payment method.
13.3. You may request to close your account at any time by contacting customer support at [email protected]. Before closure, you will be asked to withdraw any remaining balance. After closure, your account data will be retained for the period required by applicable law and regulatory obligations.
14. Dispute Resolution
14.1. If you have a complaint or dispute regarding any aspect of the Services, you should first contact Haz Casino’s customer support team via live chat or email at [email protected]. Our support team is available 24/7 and will aim to resolve the issue promptly and fairly.
14.2. If the matter cannot be resolved through our internal complaint process, you may escalate your complaint to an independent alternative dispute resolution (ADR) provider. Details of the applicable ADR service are available upon request.
14.3. Any dispute that cannot be resolved through ADR shall be governed by the laws of Curacao, and you agree to submit to the exclusive jurisdiction of the competent courts of Curacao for the resolution of such disputes.
15. Changes to These Terms
15.1. Haz Casino reserves the right to amend, modify, or update these Terms and Conditions at any time. Significant changes will be communicated to registered players via email notification or through a prominent notice on the Site.
15.2. Your continued use of the Site after any amendments have been posted constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must cease using the Site and contact support to close your account.
16. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Curacao. Where applicable, Canadian federal and provincial consumer protection laws may also apply to the extent they cannot be waived or excluded by contract.
17. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision will be replaced with a valid one that achieves the original intent as closely as possible.
18. Entire Agreement
These Terms and Conditions, together with the Privacy Policy, Cookie Policy, Responsible Gambling Policy, and any applicable bonus-specific terms, constitute the entire agreement between you and Haz Casino with respect to your use of the Site and its Services. No prior oral or written representations shall form part of this agreement unless expressly incorporated herein.
19. Contact Information
If you have any questions, concerns, or requests regarding these Terms and Conditions, please do not hesitate to contact us using the following details.
- Email: [email protected]
- Phone: +1 604-555-0199
- Address: CF Toronto Eaton Centre, 220 Yonge Street, Suite 110, Toronto, ON M5B 2H1
Customer support is available 24 hours a day, 7 days a week via live chat and email.